We were in Lubbock for a wedding, and the worst possible timing for a breakdown happened. But I HIGHLY recommend Barbara there with the service department. She took care of my family’s needs, a...
Johnny Skelton
Dropped my car off for an oil change, tire rotation and wash. Later in the day I got a call from Jeremy telling me that a couple of filters needed to be changed. After a day of shopping with a frien...
Jean Ricketts
I had been having problems with my car for weeks and the dealership I bought it from had it in shop for 7 weeks with still no idea why it was acting up. They advised me to take it to a Ford dealership...
Sarah DeLeon
Rountree takes good care of my car! The video of the work is very helpful. The employees are always friendly and I appreciate that. Great customer service! Earl was my service rep today and he was awe...
Lori Manshack
First of all, a big shout out to Oscar Tristan for making it happen and helping me get the car I wanted! The process was smooth and easy. I would highly recommend Gene Messer Ford if you are purchasin...
Dawn Wheeler
Mr Stephen the advisor in service department was a true blessing! I have never met anyone that works in repair/service department that truly was an advocate for me. He is professional, polite, and 100...
Samantha Sammie Bailey
I recently had a recall on my 2022 f150 Lightning and I called my closest Ford Dealer twice one day with no response. Late that day I called Roundtree Ford in Shreveport & within 5 minutes they had me...
Curtis Taylor
I only trust my 2015 F150 truck to Gene Messer Ford. Ryan Ethier is awesome. He is easy to talk to. He is very knowledgeable and can answer any question I have. He got me an appointment very quickly t...
Zana Branham
My buying experience was what I wanted. Rountree worked out all the details of the transaction via phone, text & email prior to my arrival at the dealership. Took a test drive, signed some paperwork, ...
kathy noel
