I would like to share my experience with the service I received on this past Friday. If I'm recalling correctly of my service rep (Brandy G), she was extremely knowledgeable in the service my RDX needed and learning I had to transmission that I didn't know of so this my the price of what needed to be done to fix that and other thing as well, made my bill a bit pricey and she gave me some options to fix my needs and I was grateful for that. I really want her for my service rep from now on. Keep up the great work. I'll Be Back.